Product Support technician

Production Support Technician

Job Description - The Role

Salary: £23,494 per annum (possible shift allowance applicable)

Term: Permanent

Division: Engineering

Hours of work: Full time (possible shift work)

To work as part of the Production Engineering department, participating in a small technical team providing maintenance and breakdown cover of surface mount machinery.


Key Responsibilities:

  • Repair of production machinery.
  • Continuous TPM (total productive maintenance) activities.
  • Make investigations around product quality.
  • Monitor machine performance rates.
  • Fault finding/root cause analysis
  • Writing technical reports, problem communication.

Equipment Used

  • Basic machine shop tools and hand tools
  • Soldering Iron
  • Test & measurement equipment
  • PC based software tools e.g. Microsoft Office

Qualifications, Skills and Experience


  • Understanding of circuit board assembly machines
  • Understanding of electrical circuit diagrams
  • A sound mechanical competency is required
  • Able to communicate at all levels, write technical reports.
  • Qualified to ONC/HNC engineering discipline.


  • Plus the personal skills to work within a demanding production / target driven environment
  • Good Aptitude for complex and technical operations.
  • Ability to work as part of a team and under own initiative. 

Salary and Benefits

£23,494 per annum (possible shift allowance applicable)

Company: Sony UK TEC
Pencoed Technology Park, Pencoed CF35 5HZ
Nature of Business: Sony UK Technology Centre

Contact Name

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